Yesterday, 08:37 AM
I’m trying to understand the best way to implement Salesforce Health Cloud Integration for a hospital setup where data comes from multiple sources—EHR/EMR systems, appointment apps, pharmacy modules, and patient engagement platforms.
I have a few questions:
Thanks in advance!
I have a few questions:
- What’s the correct approach to integrate Salesforce Health Cloud with external healthcare systems that use HL7, FHIR, or custom APIs?
- Does Salesforce provide native tools like MuleSoft, OmniStudio, or Health Cloud APIs to map patient records, care plans, vitals, and provider data?
- How do you keep real-time sync between Health Cloud and on-premise hospital software when handling sensitive data like encounters, lab reports, or medications?
- For organizations already using CRM modules, what is the best method to merge those workflows into a unified Salesforce Health Cloud Solution without losing existing processes?
- Any suggestions for handling HIPAA compliance, record ownership, and permission restrictions during integration?
Thanks in advance!

